| Author |
Message |
|
scaywood
Tickled Pink
Joined: Sat Mar 12, 2011 3:28 pm Posts: 812 Location: Eagle River, AK
|
 How long to wait before filing paypal dispute *UPDATED*
Purchased something here on PR from someone with good feedback on 4/15/11 and after paying, no response stating it had shipped or DC# or anything. Left on vacation for 10 days and upon returning, no package from them and sent them a PM 2 days ago and so far no response. I'm going to try to email the address on file with paypal. How long would you lovely PL's wait until filing a paypal dispute? Really hate to do that, but don't want to lose my money!
*UPDATED* Item received on 5/7/11. Heard back from seller on 5/8 who got my messages and wasn't happy. Also, edited my feedback to be more succinct and fair to the seller on 5/8.
_________________ Stephanie ISO: Hobobe Feedback Thread
Last edited by scaywood on Mon May 09, 2011 12:31 am, edited 3 times in total.
|
| Fri May 06, 2011 7:28 pm |
|
 |
|
Renee1230
Madame Pinky
Joined: Mon Jun 29, 2009 12:03 am Posts: 5393
|
 Re: How long to wait before filing paypal dispute :-(
Do you know how to tell if she has read the message or not? If it is still in your inbox it hasn't been read yet. I have no advice on how long to wait but if she has read the message and had plenty of time to respond...
_________________
 My feedback Thread: http://www.ju-ju-be.com/PinkRoom2/viewtopic.php?f=306&t=67716
|
| Fri May 06, 2011 7:30 pm |
|
 |
|
kaileesmommy08
Lip Smackin' Pink
Joined: Sat Oct 25, 2008 12:28 am Posts: 1755
|
 Re: How long to wait before filing paypal dispute :-(
I would file a dispute within 3 more days if she doesnt answer via PM, you can state in the dispute that once you receive the item, you will close it and not escalate it to a claim. If she doesnt get back to you through paypal within 5 days of opening the dispute, I would escalate it to a claim.
Is she reading your PMs?
_________________ Heather. Mommy to Kailee (5) and McKenna VBAC Baby! (3)
|
| Fri May 06, 2011 7:31 pm |
|
 |
|
ShamrockMama
Pink Fanatic
Joined: Mon Feb 22, 2010 8:04 pm Posts: 1107 Location: Illinois
|
 Re: How long to wait before filing paypal dispute :-(
Have they been here? Also is the pm in your "outbox" still or has it been read? In light of the new FSOT rules if the pm has been opened and read then I'd probably just go ahead and file. I'm really sorry mama. 
_________________

"If I had a world of my own, everything would be nonsense." Feedback:http://www.ju-ju-be.com/PinkRoom2/viewtopic.php?f=73&t=86817
|
| Fri May 06, 2011 7:33 pm |
|
 |
|
QTsmum
Madame Pinky
Joined: Mon Oct 19, 2009 2:32 am Posts: 6738 Location: Terrace, BC, Canada
|
 Re: How long to wait before filing paypal dispute :-(
Where was the item shipping from? If she's reading PMs and not responding, that's not nice. But maybe she's out of town?? Shipping from Canada/other locations can take quite awhile, but if there's no communication, that's no good for anyone. Sorry it's not a great transaction, mama. 
_________________



http://www.etsy.com/shop/ThePurplePenguinShop
|
| Fri May 06, 2011 7:35 pm |
|
 |
|
tiffysgot5
Pink Addict
Joined: Tue Apr 05, 2011 1:27 pm Posts: 1855 Location: missing Chitown from about an hour away :(
|
 Re: How long to wait before filing paypal dispute :-(
so sorry mama hopefully it is just a miscommunication and everything will work out
_________________ DISO: LUSH anything (pretty please)!! viewtopic.php?f=308&t=134347 ~my feedback 

I swag and you should too!! http://www.swagbucks.com/refer/plusflve
|
| Fri May 06, 2011 7:37 pm |
|
 |
|
DonnelsonGirls3
Pink Executive
Joined: Fri Feb 04, 2011 4:18 pm Posts: 1361 Location: Havelock, nc
|
 Re: How long to wait before filing paypal dispute :-(
Oh no!! That's no good....I would definitely file a dispute if the pms are read and she's still not responding. I understand not making it to the PO sometimes but, I try to always let the buyer know I'm workin on it! ....btw totally ot and not trying to be stalker-ish lol...have we bought or sold together? bc eagle river sounds super familiar so, either we have or someone here in the PR lives very close to you! Lol
_________________ Erin--SAHM to Kaylee (2yo) and Paige (1yo)
 FSOT: VB tote and coach swing pack FEEDBACK viewtopic.php?f=73&t=130793
|
| Fri May 06, 2011 7:37 pm |
|
 |
|
SuperFluff
Madame Pinky
Joined: Wed Apr 06, 2011 5:49 pm Posts: 2668
|
 Re: How long to wait before filing paypal dispute :-(
Yes, I agree. Go ahead and file.  I only had to file a claim once (against an Ebay seller) and it was against someone with lots of feedback. As it turns out they did it to several people all at once so I suspect something serious happened in real life or something similar. I did get my money back. Good luck!
_________________ My feedback: http://www.ju-ju-be.com/PinkRoom2/viewt ... 7&t=135830
|
| Fri May 06, 2011 7:40 pm |
|
 |
|
scaywood
Tickled Pink
Joined: Sat Mar 12, 2011 3:28 pm Posts: 812 Location: Eagle River, AK
|
 Re: How long to wait before filing paypal dispute :-(
She has not read the PM from 2 days ago yet. That's why I thought I would send an email from Paypal email address. Also, maybe this was a bad sign, but when I had originally inquired about her FSOT lisiting, she didn't respond for 7 days. She last posted on PR 4/16 and it was a "bump" for FSOT. Her PR profile does not list a location but she joined Nov 2010 and has 409 posts. Maybe something happened in life, but communication would be nice.
_________________ Stephanie ISO: Hobobe Feedback Thread
|
| Fri May 06, 2011 7:40 pm |
|
 |
|
SuperFluff
Madame Pinky
Joined: Wed Apr 06, 2011 5:49 pm Posts: 2668
|
 Re: How long to wait before filing paypal dispute :-(
scaywood wrote: She has not read the PM from 2 days ago yet. That's why I thought I would send an email from Paypal email address. Also, maybe this was a bad sign, but when I had originally inquired about her FSOT lisiting, she didn't respond for 7 days. She last posted on PR 4/16 and it was a "bump" for FSOT. Her PR profile does not list a location but she joined Nov 2010 and has 409 posts. I have not yet submitted a dispute - should I do that now or wait? I would go ahead. There is a time limit within which you can file.
_________________ My feedback: http://www.ju-ju-be.com/PinkRoom2/viewt ... 7&t=135830
|
| Fri May 06, 2011 7:41 pm |
|
 |
|
DonnelsonGirls3
Pink Executive
Joined: Fri Feb 04, 2011 4:18 pm Posts: 1361 Location: Havelock, nc
|
 Re: How long to wait before filing paypal dispute :-(
scaywood wrote: She has not read the PM from 2 days ago yet. That's why I thought I would send an email from Paypal email address. Also, maybe this was a bad sign, but when I had originally inquired about her FSOT lisiting, she didn't respond for 7 days. She last posted on PR 4/16 and it was a "bump" for FSOT. Her PR profile does not list a location but she joined Nov 2010 and has 409 posts. Maybe something happened in life, but communication would be nice. Yup I would file...if there is a problem IRL that's really sad but, in order to get your $ back I would file just to have your bases covered 
_________________ Erin--SAHM to Kaylee (2yo) and Paige (1yo)
 FSOT: VB tote and coach swing pack FEEDBACK viewtopic.php?f=73&t=130793
|
| Fri May 06, 2011 7:51 pm |
|
 |
|
scaywood
Tickled Pink
Joined: Sat Mar 12, 2011 3:28 pm Posts: 812 Location: Eagle River, AK
|
 Re: How long to wait before filing paypal dispute :-(
Ok. Opened a dispute - tried to be nice  . We'll see what the outcome is. Too bad the mods can't get involved anymore since this transaction was last month. 
_________________ Stephanie ISO: Hobobe Feedback Thread
|
| Fri May 06, 2011 7:57 pm |
|
 |
|
butterflyjuju
Pink Groovin' JuJu
Joined: Sun Jan 11, 2009 3:56 am Posts: 11316 Location: SW Missouri
|
 Re: How long to wait before filing paypal dispute :-(
When it is done and over with, remember to leave feedback.
_________________
 
Independent Scentsy Consultant My FSOT Feedback
|
| Fri May 06, 2011 8:56 pm |
|
 |
|
Renee1230
Madame Pinky
Joined: Mon Jun 29, 2009 12:03 am Posts: 5393
|
 Re: How long to wait before filing paypal dispute :-(
scaywood wrote: Ok. Opened a dispute - tried to be nice  . We'll see what the outcome is. Too bad the mods can't get involved anymore since this transaction was last month.  I would definitely PM one to give them a heads up.
_________________
 My feedback Thread: http://www.ju-ju-be.com/PinkRoom2/viewtopic.php?f=306&t=67716
|
| Fri May 06, 2011 10:26 pm |
|
 |
|
Rabidewok
"May the Pink be with you!"
Joined: Fri Aug 21, 2009 7:40 am Posts: 14783
|
 Re: How long to wait before filing paypal dispute :-(
It's better to be safe than sorry, so you are right to go ahead with the dispute. You can always retract it.
DEFINITELY leave honest feedback when it's all over. If you have trouble getting a hold of someone, email through their PP.
Unfortunately, at this point, mods wouldn't be able to do anything other than what you are doing. But I agree, it couldn't hurt to PM one, ya know?
_________________ Dorktastic winner of the RMG 2010 Week 29/30! FSOT Feedback
|
| Fri May 06, 2011 10:48 pm |
|
 |
|