Warranty

Lifetime Warranty
Ju-Ju-Be is proud to offer a limited lifetime warranty on our complete line of Legacy Bags and accessories.  Jujube stands behind each bag we manufacturer with a rock-solid warranty and a proven track record of customer success. 
What is covered:
All Jujube Legacy bags are covered for the lifetime of the product or 10 years whichever comes first for any manufacturer defects. That includes broken zippers, torn stitching, misplaced labels, any manufacturing error caused by the factory during production.    
 
Who is covered:
The original purchaser of the bag obtained through an authorized retailer. 
 
What is not covered:
Second owner, Tears in the fabric not related to stitching, animal damage, Products purchased used or second-hand, customized product.
Two Year Warranty
Jujube is proud to offer a two-year warranty on our complete line of Classic Bags and accessories.  Jujube stands behind each bag we manufacturer with a rock-solid warranty and a proven track record of customer success. 
What is covered:
All Jujube Classic bags are covered for 2 years for any manufacturer defects. That includes broken zippers, torn stitching, misplaced labels, any manufacturing error caused by the factory during production.    
Who is covered:
The original purchaser of the bag obtained through an authorized retailer. 
What is not covered:
Second owner, Tears in the fabric not related to stitching, animal damage, Products purchased used or second-hand, customized product.